Bouhlal H, Belahcen N. The Influence of Conversational AI on Consumer Behavior and Counterfactual Thinking: A Systematic Review. ESI Preprints [Internet]. 2025 Jan. 20 [cited 2026 Aug. 10];37:221. Available from: https://esipreprints.org/index.php/esipreprints/article/view/1905