Bouhlal, Hind, and Noureddine Belahcen. 2025. “The Influence of Conversational AI on Consumer Behavior and Counterfactual Thinking: A Systematic Review”. ESI Preprints (European Scientific Journal, ESJ) 37 (January):221. https://esipreprints.org/index.php/esipreprints/article/view/1905.