ALSHAHRANI, M.; ALABDALI , M.; ZAID, W.; MOHAMMOD, R.; HUSAIN, K. S. M. Executing Quality Management Tools to Enhance Customer’s Journey at a Clothes Laundry Firm. ESI Preprints, [S. l.], v. 19, n. 28, p. 89, 2023. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/639. Acesso em: 17 may. 2024.