ALSHAHRANI, M.; ALABDALI , M.; ZAID , W.; MOHAMMED, R.; HUSAIN, K. S. M. Executing Quality Management Tools to Enhance Customer’s Journey at a Clothes Laundry Firm. ESI Preprints, [S. l.], v. 7, p. 550, 2022. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/35. Acesso em: 2 may. 2024.