LAJÓ, A. The Relationship between Strategic Targets and Measurement: Can We Measure the Unmeasurable?. ESI Preprints, [S. l.], v. 15, p. 62, 2023. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/327. Acesso em: 7 may. 2024.