HADDIOUI, Ikram Bel. Discovering the best practices of Total Quality Management influencing performance in the Moroccan hospitality industry. ESI Preprints (European Scientific Journal, ESJ), [S. l.], v. 39, p. 20, 2025. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/1965. Acesso em: 25 mar. 2026.