BOUHLAL, Hind; BELAHCEN, Noureddine. The Influence of Conversational AI on Consumer Behavior and Counterfactual Thinking: A Systematic Review. ESI Preprints (European Scientific Journal, ESJ), [S. l.], v. 37, p. 221, 2025. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/1905. Acesso em: 23 jun. 2026.