VADHANA R, Chandra; K.A, Zakkariya. Inventory for Critical Managerial Soft Skills (ICMS) – Development and Standardisation . ESI Preprints (European Scientific Journal, ESJ), [S. l.], v. 8, p. 116, 2022. Disponível em: https://esipreprints.org/index.php/esipreprints/article/view/102. Acesso em: 5 jul. 2026.